Our Policy

Returns

To be eligible for a return, items must be:

• Unworn and unused 
• In their original condition 
• With all original tags attached
• Returned in the original packaging 

Returns that do not meet these conditions will be declined and returned to the sender

 

Exchanges

We do not offer exchanges. 

If you would like a different sizes, please place a new order and return the original item(if eligible) for a refund. 

 

Return Shipping 

Please note that customer are responsible for the cost of return postage. 

 

Refunds

Once your return has been received and inspected, we will notify you of the outcome. If your return is approved, a refund will be processed to your original payment method. Please allow 7-10 business days for the funds to be reflected in your account. 

To request a return, please contact:

theabayaatelierofficial@gmail.com

Please note that returns sent without prior approval will not be accepted.